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Time to pay up!

Here’s how we make this necessary evil as easy as possible.

Safety first

Our payment partner Buckaroo keeps all your information safeguarded, so even when it comes to refunds, we do not have access to your personal details.

The following quick, easy and secure ways to pay are available:

iDEAL

iDEAL is your go-to for free and safe online payments in the Netherlands. We accept iDEAL payments from the following banks: ABN AMRO, ASN Bank, Friesland Bank, ING, Knab, Rabobank, Regio Bank, SNS Bank, Triodos Bank and Van Lanschot Bankiers.

PayPal

PayPal another of our trusted, online payment partners. When paying through Paypal you’ll be redirected to the Paypal login where you can enter your details and pay. You will receive a confirmation from both Paypal and FC after completing your order.

CREDITCARD

We accept the following major players: Mastercard, Visa, and American Express.

SOFORT

Sofort AG is a safe and simple direct transfer option similar to iDEAL, for international banks. When paying through Sofort, you’ll be redirected to the Sofort login page where you can enter your bank details and pay.

GIFTCARDS

Got a giftcard? Lucky you! FC giftcards can be used to pay for (part of) your order online or in the Fabienne Chapot brand store (Hartenstraat 7). Our giftcards can be used for sale and non-sale items. Please note that we can only accept one giftcard per order.

PROMO CODE

With great deals come great responsibilities. Our promo codes are only applicable to non-sale items. One promo code per order.

TAXES AND DUTIES

If you live in a non-EU country + Norway and Sweden, please check your local import taxes and duties. These may be added to your shipping costs at delivery.

PAYMENT ACCEPTED

Once your method of payment has been accepted, we will ship your order as soon as humanly possible. Please note that we depend on the banks for processing payments.

Our Customer Care Team loves to solve a problem so give them a call if you’re left with questions. Customer Care Team: +31 (0) 20 2400720