Payment

Here’s how we make payments as easy as possible.

Safety first

Our payment partner Adyen keeps all your information safeguarded. We do not have access to your personal details.

The following quick, easy, and secure payment methods are available:

PayPal
PayPal is another of our trusted, online payment partners. When paying through PayPal you’ll be redirected to the PayPal login where you can enter your details and pay. You will receive a confirmation from both PayPal and FC after completing your order.
Credit card
We accept the following major players: Mastercard, Visa and American Express.
Sofort
Sofort AG is a safe and simple direct transfer option similar to iDEAL, for international banks. When paying through Sofort, you’ll be redirected to the Sofort login page where you can enter your bank details and pay.
Gift Cards
Have a Gift Card? Lucky you! FC Gift Cards can be used to pay for (part of) your order online or in the Fabienne Chapot Boutiques. Our Gift Cards can be used on sale and non-sale items.
Coupon code
With great deals come great responsibilities. Our coupon codes are only applicable to non-sale items. One coupon code per order.

Taxes and duties

If you live in a non-EU country + Norway and Sweden, please check your local import taxes and duties. These may be added to your shipping costs at delivery.

Payment accepted

Once your method of payment has been accepted, we will ship your order as soon as humanly possible. Please note that we depend on the banks for processing payments.

Can't find your question here? Our Customer Care Team will be happy to help!

We are available on working days between 09.00 and 17.30 via: