Shipping

Sealed with a kiss

Waiting for your package to arrive has got to be one of the most exciting feelings - at least, we think so! Here’s how we make the process as smooth as possible.

Free shipping

Spend over €50 in our webshop and you’ll get free shipping to selected countries. Didn’t quite fill your basket? Please see the table below for the latest shipping fees.

Delivery within the Netherlands

Order before 22.00 on business days for next-day delivery to your doorstep, orders placed after 22.00 will be delivered within 1-2 working days by PostNL. Once the order is dispatched from the Fabienne Chapot warehouse, you’ll receive an e-mail with tracking information. If you’re not home, the courier will leave instructions on how to pick up your package at the nearest post office.

International delivery

Below is an overview of our international shipping rates and estimated delivery times. We work with PostNL, UPS and DHL.

  • Shipping cost and delivery time

    Country

    Shipping cost

    Delivery time

    The Netherlands

    €4,95 Free delivery >€50

    1 working day

    Belgium

    €4,95 Free delivery >€50

    1 working day

    Germany

    €5,95 Free delivery >€50

    1-2 working days

    Australia

    € 27,95

    6-8 working days

    Austria

    € 9,95

    2 working days

    Bosnia

    € 24,95

    4-8 working days

    Bulgaria

    € 19,95

    4 working days

    Canada

    € 39,95

    6+ working days

    China

    € 16,95

    9-15 working days

    Croatia

    € 16,95

    4-5 working days

    Cyprus

    € 24,95

    4-7 working days

    Denmark

    € 9,95

    2 working days

    Estonia

    € 14,95

    3-4 working days

    Finland

    € 14,95

    2-5 working days

    France

    € 9,95

    2-3 working days

    Greece

    € 19,95

    6 working days

    Hong Kong

    € 53,95

    3-10 working days

    Hungary

    € 6,95

    2-3 working days

    Iceland

    € 32,95

    6 working days

    Ireland

    € 19,95

    3-4 working days

    Italy

    € 14,95

    2-3 working days

    Japan

    € 44,95

    4-7 working days

    Latvia

    € 12,95

    3-4 working days

    Lithuania

    € 9,95

    3-4 working days

    Luxembourg

    € 7,95

    1 working day

    Malta

    € 24,95

    4-6 working days

    Monaco

    € 9,95

    2-3 working days 

    Norway

    € 19,95

    2-5 working days

    Poland

    € 6,95

    2-3 working days

    Portugal

    € 19,95

    3-4 working days

    Romania

    € 17,95

    3-4 working days

    Serbia

    € 24,95

    6 working days

    Singapore

    € 16,95

    4-6 working days

    Slovakia

    € 9,95

    2-3 working days

    Slovenia

    € 9,95

    2-3 working days

    Spain

    € 17,95

    2-3 working days

    Czech Republic

    € 6,95

    2-3 working days

    United Kingdom

    € 9,95

    2-5 working days

    United States

    € 44,95

    3-10 working days

    Sweden

    € 9,95

    2-4 working days

    Switzerland

    € 14,95

    2-3 working days

  • Incomplete delivery

    We always try our best to deliver your order in full and on time. If something is missing or something else is wrong with your order, please contact us by e-mail within 7 days after delivery. Send your e-mail to info@fabiennechapot.com with the following information:

    1. Your order number or a copy of your proof of purchase

    2. A brief explanation of the missing/defective product 
    3. A photo which clearly shows the problem 

Can't find your question here? Our Customer Care Team will be happy to help!

We are available on working days between 09.00 and 17.30 via:

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